About Havelock Pool & Spa
Havelock Pool & Spa
is owned and operated by myself, Sue Faught. The doors were opened on March 31, 2000. We have been in the pool and spa industry since 1987. We are here to serve you.
When we opened the doors of our store, we opened them with you, the customer, in mind. We are also consumers and we will treat you the way we want to be treated. Good service is one of our goals.
We care about our customers. If a product does not work or we feel it is not a good product, we will not sell it in our store. We back our products 100%. We can’t carry everything that is available in the market because of space, but if it is out there, we can get it for you unless the product has territorial rights by other pool companies. This does happen on occasion.
So, stop by and see us sometime. We will be happy to help you with all your pool and spa needs.
-Sue Faught
Why CHOOSE Havelock Pools & Spas
- A+ Rating with the BBB
- Certified Pool Operator
- Exclusive Dealer for Polaris, Pentair, Hayward, Baquacil, EZ Spa, EZ Pool, Maytronics, Spa Marvel, Pool Marvel and KLEEN Pool
- Extensive Experience
- Extensive Referral Record
- Free Expert Advice (Stop by our store)
- In-house service team
- No-pressure Sales Philosophy
Associations and Certifications
POOL & HOT TUB ALLIANCE
The PHTA is the world's largest international trade association representing the swimming pool, spa, hot tub, and recreational water industries. APSP is the leading industry advocate promoting professional best practices through education, industry standards, and safety.
PHTA members adhere to a code of ethics in business and technical practices and share a strong commitment to the safe, healthful, and enjoyable use of industry products.
The PHTA effectively replaced another well-known industry organization known as “National Pool and Spa Institute” or NSPI in 2006.
CPO® - Certified Pool Operator®
The Certified Pool/Spa Operator® certification program has delivered more training than any other program in the pool and spa industry since 1972, resulting in more than 200,000 successful CPO® certifications in 44 countries.
CPO® certification courses are designed to provide individuals with the basic knowledge, techniques, and skills of pool and spa operations. It covers 14-16 hours of information from the NSPF® Pool & Spa Operator™ Handbook (provided) and local codes taught by an NSPF® Instructor.
The CPO® program is widely accepted by health departments.